Cookie Policy

Last updated: August 2026

This policy explains how truenumb, a trading name of Fern Consulting Limited (company number: 13903834), uses cookies on our website and platform.

What are cookies?

Cookies are small text files stored on your device when you visit a website. They are widely used to make websites work efficiently and to remember your preferences.

How we use cookies

We use only strictly necessary cookies. These are essential for the platform to function — without them, you would not be able to log in or use the service. We do not use advertising, tracking or analytics cookies.

Cookies we use

Cookie Purpose Duration
auth_token Keeps you logged in to the platform. Contains a secure JWT authentication token. Session / until logout

Third-party cookies

We do not use any third-party cookies for analytics or advertising. Our payment provider Stripe may set cookies when you visit the payment flow — these are governed by Stripe's own privacy and cookie policy.

Managing cookies

Because we only use strictly necessary cookies, we do not require your consent to set them under UK GDPR. However, you can control and delete cookies through your browser settings. Please note that disabling these cookies will prevent you from logging in to the platform.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page.

Contact

If you have any questions about our use of cookies, please contact us at hello@truenumb.com.